Since the creation of the Disclosure and Barring Service in 2012, an incredible number of applications have been submitted. This amount of DBS checks has made the process very smooth, with the vast majority of applicants experiencing no delays. Some DBS certificates are sent out as soon as 24-48 hours after the application has been processed.
However, as with any other public service, sometimes a DBS delay can occur. When this happens, it can be disconcerting for the parties involved. However, these DBS delays don’t necessarily mean that there’s an issue with the individual's application. If you're wondering why your DBS check is taking longer than expected, continue reading this blog post from Online DBS Checks.
How Do DBS Checking Services Work?
As you’d probably expect, the first step of the DBS process is to complete a DBS online application. During this phase, you will need to provide all relevant information as specified in your application so that the appropriate parties can complete your disclosure review. Once the DBS application has been submitted, a reference number will be generated.
At this point, your application will go through several stages, the amount of which depends on the level of DBS check that you’ve chosen; the three options available are Basic, Standard and Enhanced DBS checks.
Once these stages have been completed, a DBS certificate will be issued to the address provided by the applicant.
5 DBS Check Delays That Can Occur
Tired of your DBS taking too long? The likelihood of experiencing a DBS check delay partly depends on the type of check you choose. Delays to Basic and Standard DBS checks are less common than those to Enhanced checks, primarily due to the holdups caused by local police forces (if you find a DBS check is stuck at Stage 4, refer to our specific guide).
However, DBS delays can be the result of numerous other factors, of which we’ve outlined five of the most common.
Why is my DBS Check taking so long?
If you’re interested in learning about common reasons for delays before applying for a DBS check online, Online DBS Checks have outlined some of them below.
1. Incorrect Applicant Details
Whilst you may think that the easiest part of this process for the applicant to control is entering their details at the beginning of an application, errors at this point are one of the leading reasons for delayed DBS checks.
Mistakes that cause delays include misspelt names, failure to disclose a recent name change and inaccurate address details. The only way you can avoid delays caused by this is to double-check that you have all required forms of ID on your person before starting your application. Furthermore, get someone else to double-check the spelling is all correct.
2. Undisclosed Convictions
One of the most critical parts of any successful DBS check is disclosing all relevant convictions. If you fail to disclose any relevant convictions, existing employees and customers of the business could be put at risk, with the likelihood of a DBS delay or rejection.
3. Further Checks
Many applicants don’t know that a certain percentage of DBS checks undergo random inspections and reviews. This step is undertaken to ensure that the whole application and disclosure process is working correctly. It’s rare but your DBS check could face the same fate if internal delays slow down these reviews.
4. Disclosure and Barring Service Delays
Similarly to the previous point, it’s important to remember that the Disclosure and Barring Service is a non-departmental public body. As with other public services, occasional delays can occur seemingly spur of the moment. During peak periods, the DBS may not be able to efficiently process all of the applications that come their way, leading to the development of a backlog.
5. Certificate Distribution
Once all review processes have been completed, the DBS always aims to print and distribute certificates within 24 hours of application approval. However, it’s important to note that DBS certificates can take up to 14 days to arrive and are subject to postal delays. If you haven’t received your certificate within two weeks, you can request a reprint.
How to Prevent Your DBS Taking Too Long
Waiting on a DBS check can be frustrating especially when it’s holding up a job offer or onboarding process. While some delays are out of your control (like backlog at police forces), many DBS delays are preventable with the right approach from the start.
So, if you're wondering, “Why is my DBS taking so long?” here are practical ways to avoid unnecessary hold-ups:
1. Double-Check the Application for Accuracy
One of the most common causes of delay is errors or omissions on the application form. Misspelled names, incorrect address history, or mismatched ID documents can all trigger manual reviews or even rejection. Always:
- Use the exact name as shown on official documents
- Include every address from the last 5 years (with correct dates)
- List all known names, including maiden names or previous names.
2. Submit the Correct ID Documents
Following the correct ID route is critical. Submitting the wrong types of ID or photocopies instead of originals can result in the application being paused.
Use government-issued ID where possible (e.g. passport or driving licence), and follow the latest ID checking guidance to ensure compliance.
3. Choose the Right Level of Check
Requesting an Enhanced check when only a Basic is needed can slow things down particularly if Barred List checks or police involvement are unnecessary.
4. Track Your Application
If you’re asking yourself, “Why is my DBS check taking so long?”, the answer may be in the status updates. Eurocom C.I. provides real-time tracking so you can see:
- Whether ID documents have been verified
- When the application enters each DBS stage
- If it’s stuck at a specific police force for longer than expected
This allows for early intervention if something’s off.
5. Work with a Professional Provider
Using a registered DBS umbrella body like Online DBS Checks reduces the risk of delays. We ensure every form is accurate, documents are valid, and applications are submitted correctly the first time.
Our digital-first system also eliminates paperwork bottlenecks and makes communication easy.
Final Note:
If your DBS is taking longer than expected and you’ve ruled out form errors, it may be delayed due to a backlog at your local police force. While this is less common, you can contact your provider to request a status update.
